CCJ | Commercial Carrier Journal - December 2008
AT&T mobile resource management solutions can help you man-age your mobile workers, keep an eye on vehicles and equipment, and improve information access. Efficiently Manage Your Fleet With GPS tracking and reporting, you can stay in close contact with your mobile workers and intelligently dispatch them based on their exact locations which reduces response times, saves fuel costs, and allows mobile workers to complete more jobs in less time. You can view the location of your drivers on a Web-based map, track their status, and view a history of the locations they've visited. Improve Information Access Wireless dispatching allows you to quickly provide complete job details to your mobile workers. Information such as job number, time, type of work to be performed, customer contact information, and location can be transmitted electronically, ensuring complete accuracy. You can even attach fully customized wireless forms to a job, giving you real-time data which gets collected saving you time and money by not having to manually process stacks of paperwork. Enhance Customer Service With real-time mobile solutions, your customers will notice a new level of responsiveness from you. Features such as real-time ETA allow you to accurately pinpoint arrival times and reduce customer wait times. You can eliminate return visits by providing mobile workers with complete customer data. And with the efficiencies gained, you can provide customers with faster service and service more calls than before. Explore New Mobile Options AT&T now offers a program to help you transform your mobility initiatives from tactical responses to individual issues, to a consoli-dated, managed, enterprise-wide approach to mobility. Whether your company is just beginning to develop wireless solutions, or is looking to upgrade and rationalize legacy applications, AT&T applications consultants can quickly develop a mobility strategy that provides the best return on investment. AT&T Mobile Resource Management About AT&T: AT&T Industry Solutions Creating business value with mobile business processes AT&T is the nation's largest wireless carrier and premier communications company in the United States and worldwide. AT&T offers a comprehensive portfolio of wireless business solutions that are specifically designed for field service organizations: Wireless Email Laptop Mobility Unified Communications Field Service Automation Fleet Management Location-Based Services Enterprise Asset Management RFID Solutions Get Your Free Consultation Today! Let us help you analyze your existing systems and your organization's activities to see if AT&T mobile resource management solutions can benefit you. For more information call your AT&T account representative or visit www.att.com/mrm. Write 167 on Reader Service Card AT&T_CCJ1008_PG069.indd 1 9/16/08 3:11:01 PM