Good Ticketing
During one 11-hour day, Lhoist Texas Aggregates set a site record by moving 598 trucks across a single scale.
TICKETING 10
Good Ticketing = Changing the
If it’s not broken, it still might need to be fixed. Here’s how one operation cut down its ticketing time from nearly a minute per truck to about 21 seconds.
efore installing new equipment and revising the ticketing process, several operations of Lhoist North America weren’t as efficient as they’d like to be in their ticketing processes. With nearly 20 mines as the result of a buyout of Franklin Industrial Minerals and Chemical Lime, Lhoist had different ticketing and accounting systems, some of which were inefficient or antiquated. But with close analysis, several of the operations — Texas Aggregates and Brierfield Quarry (see sidebar) in particular — have made changes to their systems that have resulted in significantly improved productivity. “We are still in the process of merging companies into one cohesive operation,” explains Chip Mc-
by Tina Grady Barbaccia, News/Digital Editor
Clellan, director of information technology for Lhoist North America. “It’s a pretty big challenge.” McClellan, who implemented many of the new systems for Lhoist, installed ticketing software and hardware from JWS, a division of Command Alkon. The software requires very minimal information to get a truck off the scale, which has sped up the ticketing process, he points out. Moreover, installation of a remote printer at the Lhoist Texas Aggregates facility (which was part of Franklin